DC’s Foster Care Illustrates the Importance of Mobile-First Mentality

August 16, 2016

Many government agencies shy away from mobile apps, but the District of Columbia's Child and Family Services Agency recognized that’s just what it needed.

WASHINGTON — District of Columbia social workers for years lacked the ability to send and receive case information from the field, forced to take notes by hand or else commit things to memory.

The inefficient process meant more than 300 caseworkers typically started their days in the office receiving assignments, before making back-and-forth trips and winding up there filing paperwork late into the evening. Read more.

Many government agencies shy away from mobile apps, but the District of Columbia's Child and Family Services Agency recognized that’s just what it needed.

WASHINGTON — District of Columbia social workers for years lacked the ability to send and receive case information from the field, forced to take notes by hand or else commit things to memory.

The inefficient process meant more than 300 caseworkers typically started their days in the office receiving assignments, before making back-and-forth trips and winding up there filing paperwork late into the evening. Read more.

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