SnowIQ - snowplow fleet management - updates and redesign
Redesign and functionality updates for a snowplow fleet management system and app.
07.06.23
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SnowIQ is a part of TerraIQ, an intelligence platform that uses real-time mobile tracking to power vehicles and asset management, that focuses on snow management. This project started 3 years ago, and this year we decided to improve its visual consistency and usability by creating a design system and aligning the design with TerraIQ solution. We also used the opportunity to develop and enhance some of the product features our client requested.
We also wanted to implement the following features:
Project Goals description
New design system unified elements like fonts, colors, grid system, iconography, buttons, input fields, and much more. It helped to make the product consistent. And it will speed up the design of future features.
As communication is the key in every team work, we wanted to improve and simplify the way our users communicate with each other using the app. To make it happen, we added video and audio calls, including conference calls and chat.
Show plowing is a process that consists of multiple phases. We used to allow on the application only one phase at the time, but we discovered that reality is different - especially during the storm event.
We adjusted it in the product and now managing multiple active phases is possible.
To give our users more flexibility we improved the edit functionality. Now managers can add or remove Committed Routes and edit Assignments for each of them before the Phase begins.
We made the most significant changes to how we present information to the user. We recognized that users have two separate flows and designed for both of them, organizing relevant information for each flow around it. The final product now has the Active Event part, with Active Storms Ops and Reports, and an Administration part with all the event and user management pages, making it easier to users to operate the app within their context.
Based on our users feedback, we improved the usability of Supervisor application. We simplified the way they release a driver, handover the shift and perform check-ins. All from a fast and intuitive segmented control.
To improve the information flow and facilitate storm event planning, we gave our users a possibility to share information about Road Conditions. Now they can share weather-related data like Road and Air Temperature, Precipitation Type and Quantity.
We improved the way drivers perform a check-in and manage their personal data in the application. We also used the GPS technology to determine their location.
We added notifications to deliver essential updates about routes and phases to users faster.
We created a Truck Profile to display more information about the trucks. Now contractors can easily manage and monitor their trucks.
