Washington Metropolitan Area Transit Authority Modernizes Its Smart Card Services

The transit authority in America’s capital modernized its Smart Card services, including payment processing system.

As part of its mission to deliver a superior rider experience, the Washington Metropolitan Area Transit Authority (WMATA) partnered with EastBanc Technologies to modernize its Smart Card services, in particular, its payment processing system. The integration of a new third-party payment processor allows for a stable, reliable, and more cost-effective option. In addition, we developed an extension of WMATA’s SmarTrip® system to support the authority’s need for speedier and more efficient refund processing. Now refunds can be issued in a seamless, integrated manner, delivering customer convenience and minimizing fraud.