Wolf Ruzicka speaking with The SaaS CX Show on April 22, 2020.
Our very own Wolf Ruzicka, Chairman of Eastbanc Technologies, sits down with The SaaS CX Show to discuss what makes Eastbanc Tech so successful and what they are doing
to overall incorporate SaaS products while also reducing customer churn. The SaaS CX Show states, “Eastbanc Tech is unique because it blends the flexibility and
adaptability of a startup, but the company is developing software solutions for international corporations.”
Wolf and The SaaS CX Show discuss:
Learning from your mistakes
Using KPIs as motivation
Layering the customer experience