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Sep 23, 2020 | by Sergei Korolev

How to Digitally Transform Your Support System with a Proactive vs. Reactive Approach

How an intelligence-driven customer technical support approach can transform your support from a reactive operation to a streamlined, efficient, and proactive operation.

Sep 9, 2020 | by Catherine Paganini

What is Kubernetes, How Did it Come to Be, and Why Does It Matter?

Kubernetes is a popular container orchestration system, but how did it come to be and why, and what role does it play in digital transformation?

Aug 26, 2020 | by Catherine Paganini

CI/CD Explained: A Guide for Business Leaders

Continuous integration and continuous delivery (CI/CD) is integral to a DevOps approach to software development. But what is CI/CD and why is it key?

Aug 19, 2020 | by Levon Paradzhanyan

Deep Learning and AI Demystified

This article is the third in a series that aims to demystify data science , machine learning, deep learning, and artificial intelligence (AI) – while exploring how they are interconnected.

Aug 11, 2020 | by Catherine Paganini

DevOps Explained – A Guide for Enterprise Leaders

2020 has seen profound change in the way we live and work with COVID-19 accelerating the pace of digital transformation. Yet, business leaders are often confused about how to implement one of the key enablers of...

Jul 30, 2020 | by Levon Paradzhanyan

Primer: All You Need to Know About Data Science

Artificial intelligence (AI), together with its brethren buzzwords data science, machine learning, and deep learning have been around for some time now and are no longer future concepts. Yet misconceptions persist about the true meaning of these terms.

Jul 24, 2020 | by Catherine Paganini

SUSE Acquires Rancher Labs: Is the Cloud Native Promise Under Threat from Consolidation?

When SUSE, the world’s largest independent open source company, announced its acquisition of Rancher Labs in early July 2020, the industry took notice. Clearly, the Kubernetes management industry is very much alive.

Jul 23, 2020 | by Catherine Paganini

To Digitally Transform, Business Leaders Must Become Tech-Savvy

We live in a technology-driven world. Even non-technology companies are seeing their business models increasingly shaped by technology. Led by disrupters such as Amazon and Netflix, those enterprises who recognized opportunities early have found ways to extend the analog experience into a digital one. Even creating new revenue streams that they could never have predicted.