Fleet management is a challenging business. This is particularly true of snow removal services where the dynamics
on the ground can change fast and the pressures to perform put fleet supervisors to the test – in the toughest
To help address these challenges, busy municipalities often turn to contract labor to supplement the capabilities
of their own fleets.
While these private contractors are a great asset to any snow-removal effort, keeping tabs on their contributions
to road clearing activities, in addition to public fleets, is a challenge. When communities experience heavy
snow, agencies and residents need to know which routes have been cleared, which ones are next on the schedule,
and when it’s safe to travel again.
Fulfilling these requirements is easier said than done, for several reasons:
- Teams are dispersed, making it hard to maintain an accurate, real-time overview of fleet activities and snow
- Assigning work and routes is a manual and time-consuming chore
- There’s little transparency into contractor work hours
- Driver standby time can drive up costs
- Enforcing quality control and approving cleared routes takes time
- Fleet managers lack the tools to keep the public and customers informed about service delivery
GPS Alone Doesn’t Cut It Anymore
Technology such as GPS and asset tracking tools have long been touted as a way to empower fleet managers, but
they come at a price. Expensive hardware, complex system and data integration issues, and a lack of scalability
can prove to be less than ideal, and organizations are often left without the tools they need to address the
challenges listed above.
However, thanks to cloud and mobile technology a new generation of fleet management capabilities are bringing
game-changing efficiencies to the management of critical snow removal services.
Watch On-Demand Webinar HERE
Achieving Greater Situational Awareness into Snow Removal Operations
SNOWiQ - Using the power of
Software-as-a-Service (SaaS) cloud technologies and positional data collected from driver-owned smartphone-based
GPS or even legacy GPS hardware, it’s now possible for snow removal operations teams to eliminate the unknowns
of snow removal efforts based on the realities of what’s happening on the ground.
More than just tracking the movement of contractor or agency-owned snowplow fleets, these technologies combine
and interoperate to provide a 360-degree dashboard-based view of fleet deployments, snow removal status by
route, driver availability and hours worked, and more – all via a mobile app.
From this powerful interface, fleet managers can prioritize fleet movements with agility and precision,
dynamically assign, re-route, redeploy, or add drivers. Quality control is more easily enforced and cleared
routes more efficiently tracked.
Out in the field, snowplow operators can use a smartphone-based app to advertise their availability, lock-down
assignments, and receive real-time notification of route assignments via a map-based interface. Once the route
is cleared, they log the work as complete and move onto the next assignment. Hours are tracked based on actual
work done, not conjecture.
The magic of such a solution is that it works in conjunction with your existing investments and can operate
across multiple platforms – Apple iOS, Windows, Android, etc.
Self-Service Tools Transform Public Outreach
There’s also an upside for citizens and residents. Instead of relying on grapevine hearsay about when a route
will be cleared, new online tools link the public to hard and fast facts about when streets will be plowed, snow
removal progress so far, and more.
Read Our Blog on Snowplow Mobile App HERE
Business Intelligence Drives Greater Insights
But such solutions are about more than snow removal fleet asset tracking. The cloud makes possible powerful data
processing and report generation that can help departments’ gain a better perspective on system performance,
trends, and so on. By tapping into a mobile-based dashboard, fleet managers have fingertip access to powerful
Where to Next?
This are just a few examples, but the opportunities are limitless. Similar solutions can be deployed to help
manage drivers such as utility crews or emergency responders. Public transit agencies can extend the scope to
include trains and ferries. Taxicab commissions can better wrap their arms around their complex network of
public and private providers. Trucking companies can enhance operations and improve customer service levels.
Intrigued? To learn more, please reach out to Jill DaSilva at email@example.com